Customer Experience

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Here's what our satisfied customers are saying about us:

6/12/2013

 We, as a family, feel that everyone who becomes involved with the buying or selling of real estate should experience the type of agent that we had.  We were fortunate, to have found Mel Viera.  He was always available to us, and in fact made us feel as we were his only clients. We were consistently impressed with the level of care and attention we received from him, not to mention his endless patience. We always felt confident knowing we had this man representing us in all negotiations; his knowledge of the housing market’s intricacies was apparent.  Mel understood our needs and identified the homes that he felt would best meet those needs.   It was a privilege to work with Mel.

While we were looking at various houses, Mel would stand in the middle of a room and paint a verbal picture of what a beautiful home this could be if this was done or that was done, and honestly you could see it.  When we finally found the house we wanted, Mel suggested a very well trained home inspector to perform the inspection. 

Mel was with us down to the wire, we would never have passed papers on this house if he had not personally intervened on our behalf.   We are all very happy to be settled in our new home, but will miss visiting with Mel. 

On a more personal note, in addition to being a top notch agent, he has personality plus and lights up room just by entering it.

Sincerely

 

FROM: Chelsea Brehm

1-617-763-1774

DATE: March 28, 2012

RE: Melvin A Vieira Jr.

RE/MAX Landmark Realtor

To Whom It May Concern:

I have had the pleasure of working with Melvin for the past seven months. He was my real estate agent and represented me on the short-sale of my condo in Dorchester, Massachusetts. I highly recommend Melvin to anyone who is seeking a real estate agent, and especially to anyone who would like to sell their property through a short-sale process.

When I first met with Melvin, I had a lot of questions about selling my condo and was apprehensive about the short-sale process. I was nervous about letting go of my property, dealing with my lender and getting the short-sale approved. From all of his previous experience, Melvin was very acknowledgeable about the short-sale process and was very personable and patient in answering all my questions. At the end of our first meeting, I was very impressed with Melvin and confident that he was the best real estate agent to work with.

Throughout the short sale process, Melvin was very professional, attentive, personable and very diligent in working on behalf to make sure the sale would be approved by the lender. I felt very comfortable and confident working with Melvin because I knew that he always acted in my best interest. Even during that last few weeks before the closing, Melvin was attentive to all the details of the sale of my condo.

I enjoyed working with Melvin, and highly recommend him as a real estate agent.

Regards, 

 

March 17, 2012 - Dear Melvin

I cannot express the gratitude I feel for your help in selling my home. Your diligence and perseverance help deliver me from a very difficult financial situation. For the past 14 months your confidence and support meant everything. I will not hesitate to refer you and your company’s service to any and everyone in comparable circumstances.

Sincerely

 

- Highly likely to recommend11/26/2013 - 

Sold a home in 2013.

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Melvin helped my husband and I both buy and sell our home. He was extremely responsive and walked us through the process step by step providing reassurance during a stressful transition. He made himself available to us day and night 24/7. I would highly recommend him to anyone of my friends or family members. Melvin is professional, courteous, and will get you into the property of your dreams. He made the negotiation process easy and stress free which is rare in today's market.

 

Bought a home in 2013.

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Melvin worked with me in finding a fixer-upper two family home that I could rent out to cover my mortgage expenses. Not only was he dead on with the potential of the home that I purchased, but he was also correct with his prediction that the development of the neighborhood would start to take place. Melvin took the time to listen to what I wanted and found me the perfect property. He was a pleasure to work with and I will be sure to reach out to Melvin first when I am seeking out my next property!

Highly likely to recommend11/27/2013 

Bought a home in 2013.

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Prior to working with Melvin I was working with agents who only functioned as liaisons between me and the selling agents. Being a first time home buyer, I was looking for more than that, I needed an experienced agent, who could help guide me through the home buying process.

Luckily I found Melvin. Melvin, from day one to the day I closed, guided me through every step of the process. He helped me determine what exactly I was looking for in a home, showed me what to look for when on a viewing, told me what to expect when putting in an offer, and answered my many, many questions during the purchasing process.

What started out as a very stressful experience, turned out to be a great one, in large part to Melvin. He was always a phone call away, and was always did his best to accommodate any request that I made. I would recommend Melvin to anyone who is buying a new home.

- Highly likely to recommend11/26/2013

January 25, 2011

Hi Melvin,

As we approach our One Year Anniversary in our new home, I just wanted to say THANKS AGAIN for helping us find our Dream Home !!

Reminiscing on our journey to this point......Your Expertise and Professional Knowledge was truly a Blessing in our endeavor. You were instrumental with the sale of our previous home. As a seasoned Realtor, you kept the deal on the table amongst all of the many obstacles we encountered. There were times when I wanted to throw in the towel but your wisdom kept me focused !! Once we finished with the old we were off and running to our new abode. A few minor issues but nothing too big for you to handle !!

Words alone cannot express our Heartfelt Gratitude .....we wish you all the best!!

Regards,

Melvin was terrific to work with. He was responsive to my calls, knowledgeable about the process and patient in answering my many questions. Most importantly, he helped me to buy a house I absolutely love and sell my other house. I recommend Melvin to any buyer or seller who is serious about making a move.

When my finance and I were searching for a home our budget was limited and we ended up looking at a lot of short sales and foreclosures. Anyone who is bought one will tell you what a nightmare they can be. This also means we looked at a large number of places. When we found a home we dealt with the foreclosure fiasco with Melvin helping us through every step of the way. At the end of the long process it came to light that the Condo Association into which we were buying was in financial distress and our purchase fell through. Melvin met us the following day and we started our entire search over. He recommended not settling for a runner up and to find a place we loved. In the end we did and couldn't be happier. We both learned to Trust Melvin very quickly and he understood exactly what we were looking for. We didn't have to tell him what we were thinking about a place because he knew. We couldn't have done it without him. Almost every day for months something would come up and we would have questions. In fact I still call him to ask questions related to being a new home owner. He always makes himself available. I cannot describe the level of Trust I have with Melvin. I would recommend him to anyone.

 

For five months a family member of mine searched for a house to buy. After making no progress with two prior Real Estate brokers, I contacted Melvin. I must say that it was a wise decision. Since so much time had already lapsed with the prior brokers, my family member had one month to buy a home before leaving the country for a month long vacation. Melvin did not disappoint me. Within a week he found a home at an ideal location and the price was within the price range we were looking to buy. We were impressed!

Because of Melvin's consistency and his communication with my family member and me, we were at ease knowing that he was always on top of things. Even though he went out of town for a short while, he still kept that communication line open. Melvin has been in the Real Estate business for over a decade so he's pretty 

familiar with the market. He's very knowledgeable. My family member and I were very pleased with the service Melvin provided. Our only regret was that we didn't go to him sooner.

In the end, as long as Melvin keep listening and maintain the good relationship he has with his clients and stays humble, he's clients will be plentiful. I highly recommend him 100% percent.

 

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